“They didn’t give up until it was fixed”


“I highly recommend John and his team. They don’t just sell to you, they found the
problem with my heat pump and didn’t give up until it was fixed… and they didn’t
sell me a new pump! Great service thanks guys”

5 stars from Google Review

Lindsay Cockburn

“Arrived on time and did a wonderful clean job”


“Wonderful service. Arrived for quote on Saturday and installed two days later. Friendly lads arrived on time and did a wonderful clean job of removing old and installing new heat pump. Asked if I needed help with remote etc. A lovely warm and cosy home again. Highly recommend this company. Thank you.”
5 stars from Google Review

gold stars
Amanda Inwood

“An excellent company to deal with.”


“Great initial advise on what I needed. A straightforward quote for the supply and install. Prompt service and efficient, professional installation. I highly recommend this company.”

Ray Collins

“I recommend them to anyone needing a fridge or heat-pump”


“John from McClelland Refrigeration came to my rescue over Covid-19 lockdown when my fridge broke down in the first week. John kindly dropped me off a fridge to use which due to unforeseen circumstances. John has been so helpful and understanding I recommend him to anyone needing a fridge or heat-pump. Nothings been a problem and we are so grateful. Thanks McClelland Heat Pumps & Refrigeration Ltd”

Robyn Cameron

“What a wonderful emergency service provided by John from McClelland Refrigeration.”

“My husband has a terminal Illness and is presently in Hospital but is to be discharged home tomorrow. A hospital bed is being set up for him in our lounge tomorrow. Last night I cleaned the heat pump and today when I turned it on it didn’t work. A distressed and urgent phone call to McClelland Refrigeration telling that I needed heat for my sick hubby tomorrow. Half an hour later John called back and said he was going to pop in now to see what was wrong. Magic!!! He fixed it for me. This is what I call exceptional, caring, and supportive service. Thank you John.”

Jill Wright

“Prompt quote & superb communication”


“We received excellent service from McClelland Heatpumps. John gave us a prompt quote and was superb in all his communication. The installer Laurie was extremely courteous and efficient putting our ceiling cassette heat pump in. We will certainly recommend this company.”

Jackie Tangata

“Honest advice & quick service from McClelland Refrigeration”


“We were very impressed with the honest advice and quick service from John, from McClelland Refrigeration, he came the same day we contacted him, quickly assessing our needs and figuring out the best way to meet those. Our thanks for putting us with such a great team.

McClelland Refrigeration men who came today to install the unit were great, and worked well around all the little people in our house, which we appreciate.”

Karyn and Chris Churcher