“What a wonderful emergency service provided by John from McClelland Refrigeration Ltd this morning. My husband has a terminal Illness and is presently in Hospital but is to be discharged home tomorrow. A hospital bed is being set up for him in our lounge tomorrow. Last night I cleaned the heat pump and today when I turned it on it didn’t work. A distressed and urgent phone call to McClelland Refrigeration telling that I needed heat for my sick hubby tomorrow. John promised to send someone out tomorrow to check. Half an hour later John called back and said he was going to pop in now to see what was wrong. Magic!!! He fixed it for me. This is what I call exceptional, caring, and supportive service. Thank you John.”

“We received excellent service from McClelland Heatpumps. John gave us a prompt quote and was superb in all his communication. The installer Laurie was extremely courteous and efficient putting our ceiling cassette heat pump in. We will certainly recommend this company.”

“We were very impressed with the honest advice and quick service from John, from McClelland Refrigeration, he came the same day you contacted him, quickly assessing our needs and figuring out the best way to meet those, our thanks for putting us with such a great team thank you.

McClelland Refrigeration men who came today to install the unit were great, and worked well around all the little people in our house, which we appreciate.”